Horribly overpriced for the spa services they offer. I received a gift certificate for an expensive combination massage/spa treatment. I spent most of my time shivering on the table. The masseuse apologized for the wind that whipped through the room via the vents and said there was nothing she could do. Who can relax when you're freezing? Also, it felt very rushed and more like an assembly line than true "day spa". I have not and will not return.
I would not recommend this place. It cost way to much and they rush you! Just so they can make the next $$$ Also had my nails done and they chipped I called and they were like what would you like us to do about it. I was like I just got them done 2 days ago. Polish must be old but they didn't care. A very nice place they have customer service sucks!
Absolutely the worst spa. Front desk is unprofessional, rude and caty. As soon as you enter they just look at you with a cold blank stare. I know someone who used to work there and she told me they treat their employees like slaves. The owner is a miserable and mean women. Their prices may be cheap but you’re better off saving your money and going else where like Complexions where you will be treated with respect the minute you walk in the door.
Kimberly is wonderful, people are friendly and place is luxurious, however the best part is the spectacular massage therapist, Alex! I've been to many, many massage therapists in this area and in other states as well. HE IS THE BEST IN MY OPINION WHO MEETS MY NEEDS! He's also friendly, professional and soft- spoken. He sure knows his stuff!! Although the massages are not cheap, it's worth every penny!!
The atmosphere is the best around, though the massage therapists are kind of hit or miss. However, the overall experience keeps me going back.
Kimberley S A Day Spa Ltd is a US Beauty Salon based in Latham, New York. Kimberley S A Day Spa Ltd is located at 982 New Loudon Rd, Latham, NY 12110, USA.
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