Very friendly atmosphere all around. I have gotten my hair done here numerous times by Emily and could not be happier. Very well managed salon with upbeat personalities. I really enjoyed working with Krista the financial director as well! She is very professional and very welcoming.
I look forward to my appointment each time. Mickenzie does a wonderful job with my color and cut. She knows exactly what color and style looks best on me.
It's so nice and relaxing to be pampered and worth the price to look fabulous!!
My stylist was very friendly but I was disappointed with the cut and I ended up going somewhere else shortly after to get it re-done. I have thick wavy hair, which is not the easiest to cut and style. The second place I went to was definitely better.
I cannot believe that is their policy in this instance. Very disappointed...
Lauren is the best stylist and color expert hands down. I live in Boston and still love to stop in to see her when I'm back in the area. She's amazing, as are all of the support team members at Rumors.
If I could give zero stars, I would. I participated in a silent auction for a local charity event and won a spa package. I mistakenly thought the expiration date was the end of August. I called yesterday to ask if Rumors would honor the gift certificate and spoke to their Director of Marketing who said that the spa would not be able to honor the gift certificate. The Director of Marketing was fine with potentially losing a client for life and told me to have a nice day. As a marketing manager myself, I found her to be very unprofessional, rude and lacking in customer service.
Rumors Salon And Spa is a US Beauty Salon based in Latham, New York. Rumors Salon And Spa is located at 626 New Loudon Rd, Latham, NY 12110, USA.
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