Friendly employees and cute cats from local shelters up for adoption.
Everything you need. Happy Cat Rescue has beautiful cats and kittens for adoption
The pet trade is problematic and persistent and Petco is a prime example, but it is just the way it is. Prices are high for my taste and animal display seem too small. DO NOT purchase Ferrets at Petcos, they come from Ferret Farms and die a painful and slow death from Adrenal Disease.
The employees who work the registers don't have the knowledge or the ability to handle a store. They are the ones that customers see and should act as professional as possible. I tried exchanging a bag of cat food that my daughter purchased, so I brought it there and the cashier wanted to give me a merchandise credit instead of just swapping the bag of dry cat food ( same price just different flavor),without my daughters Bank card they couldn't exchange. So they went to get Scott the manager on duty I believe but he was doing something the young lady said to the other. Well I will certainly not be shopping any longer at Petco. I would not recommend this store to anyone.
Lazy employees. Understaffed. I had to go check a price when it rang up wrong, only to get back up front and wait thru a ridiculous line. No apology from employee for the wrong price and inconvenience. Got an email survey about my experience, and after filling that out the "manager" called me back. Implied I was lying. Incredibly bad customer service. I usually gothe Petco in Colonie and have had only great experiences there. Will never return to the Latham store even tho it's closer. Seriously, if you want great customer service, drive the extra 10 minutes to Petco Colonie. Totally worth it.
Petco Animal Supplies is a US Store based in Latham, New York. Petco Animal Supplies is located at 664 New Loudon Rd Ste 240, Latham, NY 12110, USA.
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