Employees are great. Always helpful and managers there to assist when you have a issue. Which you will have. The furniture is low end even for particle wood & glue type furniture. On my second bedroom set through warranty in 5 yrs. Bed wood rails broke again. Would offer a warrantee on the replacement items. Wife & I weigh less than 160 lbs each. Kids bed same issue. She 7 yrs old and 45 lbs. Sorry R&F, your employees deserve better product to sell.
Great customer service! Alex was so helpful and made my experience easy and enjoyable!! Great furniture! I plan to buy all of my furniture with Alex there!
Store employees are great. But getting the run around from the Platinum Protection Plan people. They want me to re apply for an already approved replacement. It’s not my fault that I couldn’t find anything in your store in timely fashion. And I was never even told the replacement approval would ever expire......
Really liked the furniture in the stores. Three stars because after a month I'm on my second service call not to mention they had to come back later the day of delivery because hardware was missing. A lot of wasted time for something I paid a lot of money for and expected done right the first time.
Staff is friendly, but it's the third time for a service call on my furniture and they come extremely early to your house, who wants someone to call you at 730 and say I'll be there very soon just to fix something. After I asked the customer service team not to send someone out so early they come earlier
Raymour Flanigan Furniture And Mattress Store is a US Furniture Store based in Latham, New York. Raymour Flanigan Furniture And Mattress Store is located at 873 New Loudon Rd, Latham, NY 12110, USA.
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